Exam questionKROK 2Pharmacy ยท 2015
When a pharmacist was serving a customer who ordered a nonprecription drug he realized that the patient did not apprehend verbal information. Name the communicative barriers that arise when words or symbols may have different meanings for information sender and recipient:
Answer options
- Neglect of facts
- Nonverbal barriers
- Failure to understand the importance of information
- Semantic barriers
- Stereotype mentation
Correct answer
Semantic barriers
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